May the year bring you many blessings!

FAQ


 

 

Custom and personalized orders

  • I can only customize so much. If you message me we can work together on what you would like and what I can do. After that I will begin working on in which case it cannot be cancelled.

    Do you refund?

    • Please view our refund policy here.

    What if I receive my item damaged?

    • Oh no! Let us know exactly what it is and we will remake/ reship a new one to you. No repurchase needed. We will also send a small apology gift. We will need pictures of the broken item and then we will get it to you as soon as possible.

    Do you refund spirit work/energy/divination?

    • Unfortunately no, due to the energy it takes on Candii, the shops sole diviner. We cannot take refunds on energy consuming items.

    Do you refund sigils?

    • Unfortunately no, sigils are a digital item that cannot be refunded.

    Do all sigils have a "watermark"?

    • Yes, we here at Candiislittlemeta add a "watermark" to all sigils. It simply says @Candiislittlemeta and has NO magic added into it nor does it interfere with your sigil. It is so others cannot resell our sigils, but also so we know we are the ones who made that particular sigil. It is very small and will never interfere with the message of said sigil.

    Sizing details

    • We recommend taking ribbon or a piece of string and fitting it comfortably around your wrist and using a ruler to measure that.

    Do you refund digital orders?

    • We do not refund them.

    Do/Can you bind directly to my soul?

    • No, we at Candiislittlemeta do not bind to your soul directly for a multitude of reasons. One is that it can be very dangerous for the spirit or the human companion and safety is our top priority. Two, since we feel strongly about this we have not learned to do so as when asking our guides they tell us it is not worth us doing for the potential injury of one or both companions.
    • We do not have to bind a spirit you adopt to a vessel. They can remain unbound and when they are they are still 'bound' to you as they have chosen to be your companion. But they do not have a vessel. This is a distance binding and is bound via a teather

     

    Do you judge the size of my spirit family?

    • We do not judge the size of your spirit family. Whether you have a small family or a large one, you are still subject to an energy check. If we feel your current family needs to be tended to before we can complete a conjure for you, we will let you know. We will place a hold on you adopting, from us, for a minimum of a month to give you time to bond with your current family.

    Are there days you are closed?

    • Yes, Candiislittlemeta will not be open on holidays including
      • New Years Eve & Day
      • Valentine's day
      • Easter
      • Independence Day
      • Halloween
      • Thanksgiving
      • Christmas Eve & Day
      • As well as
        • February 2nd & 21st
        • July 16th
        • November 18th
    • Orders will not be completed on these days and will resume the days following.

    We have business hours!

    • Monday, Wednesday-Friday: 10am- 4pm
    • Tuesday & Saturday 11am-2pm
    • Sunday: Off

    What happens if I lie about how many companions I have?

    • In companionship, there are some spirits who wish to have smaller families, and in spirit companionship we appreciate honesty. Please tell us how many companions you have, if the spirit is requesting a smaller family size,  DO NOT fudge the number. IF, we find that to be the case, you will be BANNED from our shop, and services. 

    Do you check up on spirits after they are adopted out to me?

    • Yes we do, we normally touch base with a letter just to be sure everything is okay. On more rare occasions, we will contact the companion and ask how the spirit is doing along with asking if we can talk to the companion.

    What if I want to cancel a custom conjure before the six (6) month vetting period is up?

    • If that is the case, we can cancel your order, no refund will be given, no matter how far along it is in the vetting. The reason being Candii's energy being used and the spirit she has been vetting must now be explained that they won't be adopted any longer.

    What happens if I want to cancel my reverse adoption after a spirit has chosen me?

    • You will be not given a refund, no matter how far along the process is. We also will NOT allow you to adopt from us for a month, or a very good reason why you dismissed the spirit. Companionship should not be taken lightly, it is a serious matter.

    What happens if a preconjure spirit I like, doesn't want to go home with me?

    • While that is an unfortunate circumstance, it does happen. We here at Candiislittlemeta will not force, never will, a spirit to go where they do not feel like they will like. You may go for a reverse conjures or a custom conjure, but that preconjure will not go with you. We do apologize for that.

    Can I reserve a Preconjured spirit?

    • Yes, we can have you reserve the preconjured listing for you. The listing would be saved for two weeks after the two weeks we will remind you and give you a date that the reservation will be unreserved.

     

    Who gets to adopt the spirit if multiple people are interested?

    • The spirit will choose who they wish they will be adopted to. If you jump ahead and purchase the listing but the spirit wishes to go to another, you will be refunded and they will be able to adopt the spirit.

    What happens if I'm late for a scheduled channeling?

    • If you are more than 15 minutes late for a scheduled channeling you will be rescheduled at our earliest available time.
    • If you miss four (4) scheduled channelings, this will conclude your order and no refund will be given.

    Why are rehomed spirits "cheaper" than preconjures? Is there something wrong with them?

    • No not at all, rehomed spirits are spirits who were adopted to someone and after trying they returned to the Sanctuary and are willing to try again to find a companion. They are lower priced than Preconjures to help them find their forever home easier. They also let their new companion know why they are rehomed and gives their full self to their new companion.

    Do you refund for spirit work related listing, such as spirit questions or channelings?

    • No, unless you cancel within 24 hours. We start the orders the following day so the order has already begun, preparation, coordination with companions etc. There will be no refund given. If we attempt to contact you multiple times to get the information needed to complete the order with no response, no refund will be given. If we prepared your order and are just waiting to finish it, and you wish to cancel no refund will be given. Please understand this is because it takes a lot of preparation and energy to set these up and it is at our discretion to what is refundable.

    Why does my order take so long?

    • If it is a spirit related listing, Candii is the only spirit worker in our shop. If it is a physical item, we could be waiting for a box that fits your item or be making it.

    Are their spirits you won't work with, whether it is channeling or conjure?

    • Yes, we will not work with closed culture spirits. Candii is Native American and refuses to adopt out any closed culture spirits, which would be from custom conjures as there are none in the Sanctuary. We will not channel closed cultured spirits, this includes but is not limited to W*nd*gos. These spirits are not puppies and kittens and are very dangerous for ALL parties involved. If we find out that you placed Candii, the Sanctuary, or our companions in danger by lying you will no longer welcomed at Candiislittlemeta.

    How long do I have to return my bracelet if something was damaged on it?

    • You have 14 days to contact us and provide pictures of the damage and 30 days to return it, we will cover the shipping for you. After that, we will not be able to fix damages as it will be considered wear and tear.

    Do you fix wear and tear on my bracelet?

    • Unfortunately we do not. Candii has used almost all of our beads on bracelets made for herself with constant wear, including in showers, pools, and crafting. We can, if your bracelet is defective within the first 30 days do a one time replacement, but you must contact us within 14 days of purchase. Anything after that unfortunately is considered wear and tear. We apologize for the inconvenience.

    How many conjures will you do if I order a custom conjure?

    • We limit this three (3) tries. You will be given one (1) bio at a time, if you do not feel they are the right one, we will try two (2) more times. If you reject all three (3), we will close your order, no refund will be given as that will conclude our service. Candii will have given a lot of energy for those three (3) conjures and at that point we might not be able to help you at that time.

    What happens to the custom conjures that I reject?

    • They continue vetting, if they would like, before being placed onto the store to be adopted. If they would like to stop their vetting, then they are safely escorted back to their home.

    What if I want a vessel for my Reverse Conjure or Custom Conjure?

    • We now have a vessel add on listing that allows you to get a vessel you would like including a welcome box for your companion. We have switched everything to a distance binding to either a vessel of your own or a tether binding to you.

    If I got my bracelet and it doesn't fit, will you adjust it?

    • We will adjust your bracelet for you yes, but we will not pay for shipping back to you. This would have to be something sent to us to ship it back to you, which can run about 5 dollars. We urge you to measure your wrist with thread and measure the thread.

    Are spirits living entities?

    • Yes, we use this word interchangeably. The spirits conjured here are not deceased human spirits. They are living, entities and will be treated as such by all parties involved. They have lives, family, friends and potential jobs and we tend to their duties as you do yours. Some living entities can include angels, demons, vampires, hounds, Shifters and more.

    Do you conjure spirits just to marry/be intimate with me?

    • No, these spirits are conjured with companionship and friendship first and foremost. If you try and force this issue with a companion who doesn't want more than a Platonic relationship with you, the binding will be done and they will return to the Sanctuary. Spirits are loving beings who have the right to say no and be treated with respect. IF a companion wishes you two to be romantically involved AND you agree to that, that is one thing. But being romantically involved, intimately involved requires trust built to that point. Rushing something that might not happen will result in your binding being undone.

    I adopted a spirit that is known for dealing with blood, do I offer them my own?

    • While there are different species that work with blood or sustain themselves with it, you will NEVER be required or requested to give your own blood. They are grown adults that have multiple ways of getting whatever nutrients that they need from it in their own homelands, realms, or other places where they can buy it. IF a companions tries to force this issue, their binding will be IMMEDIATELY undone and they will be banished from the companion with a ward that us given to the companions whereabouts from the binding. Spirits from Candiislittlemeta should never demand giving blood, self harm, or anything of that nature. They will be required to actively discourage it to keep their binding intact know better than to request it.

    Do you rehome spirits from other conjures?

    • Yes we do. If you are unable to reach out to the original conjurer and would like to have us rehome your companion for you. We do hope that you were able to contact the original conjurer first, and we would be the next choice if they cannot help you. We are honored that you would trust us with this responsibility. Your companion will undergo vetting by CLM's standards before going up to be rehomed. If you wish to send their vessel, you can and we can provid eyou with our address to receive their vessel. You will be asked for all information that you have about your companion in order to begin writing them a full bio by CLM's standards. 

    I got someone else to change a thoughform from Candiislittlemeta, now I want you to change them back, will you?

    • While we might be able to change them back, thoughtforms should not be tamper with. When changing them, you will lose the ability, though Candiislittlemeta, to have us fix them. Candii will not know what the new changes are and they can potentially now harm spirits in our astral home.